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Data Privacy

This privacy notice describes how Release and be Free collect and use personal information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) (“GDPR”). Release and be Free   is a “data controller.” This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.


We will comply with data protection law. This means that the personal information we hold about you must be:
– Used lawfully, fairly and in a transparent way.
– Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
– Relevant to the purposes we have told you about and limited only to those purposes.
– Accurate and kept up to date.
– Kept only as long as necessary for the purposes we have told you about.
– Kept securely.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
There are “special categories” of more sensitive personal data which require a higher level of protection, such as information about a person’s personal lifestyle, background, or beliefs.

We will collect, store, and use the following categories of personal information about you (“Personal Data”):

– Personal contact details such as name, title, address, telephone numbers and personal email addresses.
– Date of birth
– Gender
– Marital status and dependents.
– Next of kin and emergency contact information.
– Dr’s name and address and contact information.
We believe that we have a legitimate interest in Personal Data in the context of providing the best service possible to you.
We may also collect, store and use the following “special categories” of more sensitive personal information:
– Information about your personal lifestyle, background, or beliefs.
– Information about your health, including any medical conditions.
– Information about criminal convictions and offences.
We collect personal information from you via a questionnaire, which we will provide to you prior to any Session. From you personally through private consultation secessions.
We will only use your personal information under the following circumstances pursuant to Article 6 of the GDPR:
– You have given consent to the processing of your personal data for one or more specific purposes;
– To provide a tailored response and give you the best help and advice possible.
– Processing is necessary for the purposes of the legitimate interests pursued by us , except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data, in particular where the data subject is a child.
 Situations in which we will use your personal information
We may process personal data about you and, if applicable for purposes such as:
– Contacting you via email / phone.
– Bank transfer of payments.
– Discussing  issues of a personal nature in relation to the therapy being used.
– If you fail to provide personal information
If you fail to provide certain information when requested, subsequently withdraw consent, or otherwise exercise your right to restrict processing, we may not be able to perform the contract we have entered into with you in providing the requested service.
 Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Special categories of particularly sensitive personal information require higher levels of protection under Article 9 of the GDPR
We need to have further justification for collecting, storing and using this type of personal information. We have in place an appropriate safeguards which we are required by law to maintain when processing such data. We may process special categories of personal information in the following circumstances.
–  You have given explicit consent to the processing of your personal data for one or more specified purposes;
–  Processing relates to personal data which are manifestly made public by you;
–  Processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their     judicial capacity;
We may  have to  share you data with third parties.
We require third parties to respect the security of your data and to treat it in accordance with the
We may transfer your personal information outside the EU.
If we do, you can expect a similar degree of protection in respect of your personal information.
Why might you share my personal information with third parties?
We will share your personal information with third parties where required by law, where it is  necessary to administer the working relationship with you, or where we have another  legitimate  interest in doing so.
Which third parties process my personal data.
“Third parties” will include your Doctor or other medical professional, and release and be free Supervisors, release and be free will only disclose information about you to third parties if we are legally obligated to do so and that it is  deemed that you are a threat to yourself or other through acts of violence or self- harm.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will comply with the eight data protection principles in the GDPR which states that Personal Data must be:
–  Processed fairly and lawfully;
–  Obtained only for one or more specified and lawful purposes and not be further processed in any manner incompatible with that purpose or those purposes;
–  Be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed;
–  Be accurate and, where necessary, kept up to date;
–  Shall not be kept for longer than is necessary for lawful purposes;
–  Shall be processed in accordance with the rights of data subjects under the GDPR;
–  Protected by having appropriate technical and organisational measures in place to safeguard against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, the Personal Data;
–  Personal data shall not be transferred to a country or territory outside the EU unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
 • Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
• Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
– Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
– Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
– Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
– Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
– Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
– Request the transfer of your personal information to another party.
If you want to review, verify, correct, or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please use the contact information below.
 No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you:
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email [email protected] Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
If you have any questions about this privacy notice, please contact us.
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